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Florist workspace with scissors, ribbon, and a finished bouquet

Help Centre

Frequently Asked Questions

Everything you need to know about ordering, delivery, and flower care

New here?

How ordering works

  1. 1. Browse & add to cart

    Explore the shop and add the pieces you love to your cart.

  2. 2. Check out & pay by card

    Pay securely by card at checkout — Stripe handles payment (Apple Pay & Google Pay too); your card details never touch our site.

  3. 3. We confirm the details

    After payment we get in touch to confirm your brief, then handcraft your order.

Same-day delivery within Leeds is available — we'd gently encourage ordering ahead where you can for the best choice and full customisation.

Still have questions?

Our on-site assistant answers instantly, and a real person always replies on WhatsApp.

Rated 5.0 out of 5
Super quick, last minute service and got exactly what I asked for. Thank you!
L.K.

You can also read our flower care guide, learn about Leeds delivery areas, or explore our gallery.